Please expect your hot water to be off for two hours.
     This means that you can water your plants, boil your coffee, and use the restroom      (but no hot water for washing up). |
Descaling your tankless water heater is done using the following procedure ... |
Initial testing
Isolate the water heater from the home Depending upon the model of the water heater, it may be shut down at this time Drain the water Clean and replace all water filters Remove the cover and clean and replace air filters Run acid* through the water heater for one hour to remove built up minerals Drain acid* from the water heater Rinse the water heater out for a period set by manufacturer's specifications Exercise the temperature/pressure relief valve Turn the water heater back on Final testing of the water heater with viewing of the burner Ensure that the customer is receiving hot water in the home |